Welcome to the Official Website of Ladd Water Users Assoc., Inc.

Our Mission

At Ladd Water Users Assoc., Inc., we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation.

Bill Payment Options

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs.

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Submit Meter Reading

To enter your meter reading, CLICK HERE then scroll down to the bottom of page, enter your information into the form provided and click the submit button.

Recent News View All »

ACT 605 OF 2021

October 19, 2023

Act 605 of 2021 tasked retail water providers with additional responsibilites in managing and operating their water systems. These responsibilities include preparation of a rate study every five years or before any major development project. Rates determined from the study are required to be implemented within one year of the completion of the study, or two years if the recommended rates increase the provider's rates by fifty percent or more. Failure to complete a rate study or implement the required rate increases will result in a determination that the water provider is in fiscal distress. Rate studies must be filed with the Arkansas Legislative Audit and the...

Wintertime Water Pipe Preservation Tips

February 01, 2025

As temperatures plummet and winter tightens its grip, the specter of frozen water pipes becomes a pressing concern for homeowners.

Are your pipes adequately fortified against the bitter cold to stave off potential disasters?

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