Our Mission

At Ladd Water Users Assoc., Inc., we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation.

Bill Payment Options

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs... Learn more...

Submit Meter Reading

To enter your meter reading, CLICK HERE then scroll down to the bottom of page, enter your information into the form provided and click the submit button.

Recent News View All »


March 24, 2020

We are cafefully monitoring the state and national advisories regarding COVID-19.  We are also taking precautionary steps to protect the health of our employees and customers.

* Beginning Tuesday, March 23, the main lobby to the Ladd Water Office will be closed to the public.  You may continue to utilize the night deposit drop located in the front door and we will also continue to accept payments at the drive thru window at this time.  You may also make payments via debit/credit by calling the office or paying online at https://laddwaterusers.ruralwaterusa.com/bill-payment.  Please know that our friendly and knowledgeable customer service team is still available to assist you by phone...

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Coronavirus (COVID-19)

Coronavirus (COVID-19)

March 25, 2020

The health and safety of our customers and employees is our top priority.  Below are some resources where you can find factual information on Coronavirus causes and prevention measures. 

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